Uninstalling the Datto Endpoint Backup for PCs Agent
Topic
The process to uninstall the Datto Endpoint Backup for PCs agent software is outlined below.
Environment
- Datto Endpoint Backup for PCs
Description
To uninstall the agent software, use the Windows Programs and Features panel to run the Datto Endpoint Backup Agent's built-in uninstaller. Uninstalling via this method allows you to reinstall the agent and resume backups for it in the future if you choose to do so.
If you wish to remove the Datto Endpoint Backup Agent from your protected system altogether, without the possibility of resuming the existing backup chain at a later date, run the built-in uninstaller, and then manually remove the following directory from the protected machine:
%windir%\System32\config\systemprofile\AppData\Local\Datto\Datto Cloud Continuity
NOTE This method of uninstalling is irreversible. If you choose to back up the same protected device with the Datto Endpoint Backup solution in the future, you will be unable to continue the existing backup chain, and a new backup chain will generate.
Uninstalling the Datto Endpoint Backup agent does not delete its cloud backups. To remove the backup chain, follow the procedure described in Removing An Agent.
