Failed screenshot showing desktop
A screenshot verification reports a failure with the screenshot showing the protected machine's desktop.
Environment
- Datto SIRIS
- Datto ALTO
Description
The screenshot verification process uses image processing to analyze the captured screenshot of the virtual machine. If the protected machine being virtualized does not require authentication to log in, the image processing software may analyze an image of the desktop instead of the login interface. While this does show a successful boot, it will continue to fail verification.
To avoid these failure messages, configure the protected machine to require credentials to log in on start up.
