Autotask PSA: How Do I Create Widgets for Datto Devices in Autotask?
Question
How do I create widgets for Datto devices in Autotask?
Environment
- Autotask
Answer
Before performing this procedure, you must add a "Datto" default tab in Autotask PSA.
Procedure
- Select the Datto default tab at the top of the Autotask dashboard.
- Hover over the empty area next to the existing widgets. The Add Widget option will appear.
- In the Add Widget wizard, select Start with a new widget, then select the entity and widget type and click Next.
Figure 2: Enter the new widget parameters
- On the top half next screen, name the widget and add a description if desired. Then choose the visualization type and color scheme.
Figure 3: Name and customize the widget's appearance
- On the bottom half of this screen, assign sub-widgets and their parameters. You can also select ticket count and specify break points for the gauge. You must assign at least one sub-widget to see open tickets. You can assign more to view additional information, such as closed tickets.
Figure 4: Assign sub-widgets and break points
- Scroll down to the bottom of the screen to select the layout width, then click Finish.
Figure 5: Select the layout width and click Finish.
- Your new widget will now appear on the Datto dashboard.