Cloud Deletion Defense

Topic

This article discusses the Cloud Deletion Defense feature, how it is utilized, and when it is available.

Environment

  • Datto SIRIS
  • Datto ALTO

Description

Cloud Deletion Defense (CDD) allows users to regain access to deleted cloud snapshots when an agent is either mistakenly or maliciously deleted. When agents are deleted, the associated cloud snapshots would normally be deleted too. Cloud Deletion Defense provides a window to recover this cloud data.

Cloud Deletion Defense is available for all BCDR partners and works similar to a 'recycle bin' for the cloud datasets. For security purposes, more detail cannot be disclosed on the specifics how the CDD works.

If you need to recover cloud data with Cloud Deletion Defense, contact Datto Technical Support as soon as possible.

Frequently Asked Questions

No, not at this time.

After data has been migrated to a new node, it will be updated with the new location and will follow the normal retention settings for the new node.

No, the Cloud Deletion Defense does not prevent removal through retention.

No, this feature is only applicable to your Datto Cloud Snapshots.

Yes. There is a time limitation to CDD. If you need to recover cloud data that has been accidentally or maliciously deleted via your Datto UI, contact Datto Technical Support as soon as possible to see if CDD is a recovery option.

No, since SIRIS Private data is not replicated to the Datto Cloud, it is not covered by CDD.

Yes. NAS shares that are replicated to the Datto Cloud, are included.

No, Cloud Deletion Defense only protects active cloud datasets. It does not protect "old chains" that are not tied to an active agent.