BKP and BAK Backup alert codes
Topic
This article provides definitions of the Backup (BKP, BAK) alert and error codes found in Datto BCDR device logs.These error codes may appear in the logs when the Datto device is unable to complete a backup.
Environment
- Datto SIRIS
- Datto ALTO
- Datto NAS
| BKP0013 / BAK0013 | Critical | Cannot connect to the host - aborting snapshot |
| BAK0020 | Warning | The following volumes are missing: |
| BKP0022 / BAK0022 | Warning | Agent Driver is not loaded. Please restart the system to load the driver |
| BKP0203 / BAK0203 | Error | VSS Export error occurred mid-transfer - falling back to [STC|DBD] |
| BKP0100 | Snapshot Requested | |
| BAK0201 | Warning | $engine Export error occurred mid-transfer (if able to reattempt) |
| BKP0300 | Snap was successful, returning true from takeSnap | |
| BKP0510 / BAK0510 | Error | No Volumes have been selected for backup |
| BKP0613 / BAK0613 | Critical | Clearing needsBackup file |
| BKP0615 / BAK0615 | Critical | Backup skipped due to not enough free space. |
| BKP1201 | Critical | Export error occurred mid-transfer: {$error} |
| BKP1410 | Critical | VSS Promised more data than was received. This likely means some volumes failed to be backed up. |
| BKP1430 | Warning | The backup job stalled longer than $timeOutLimit seconds and was cancelled |
| BKP1450 | Warning | RollBack - The backup job was unable to complete. One or more volumes may have failed to be backed up |
| BKP1615 / BAK1615 | Warning | Disk is nearly full (only <space> GB left), backup may fail... |
| BKP1630 | Warning | Unable to retrieve agent metadata |
| BKP1640 | Warning | Unable to read cached agent info |
| BKP1650 | Warning | Backup failed as Backup job was unable to be assigned |
| BKP1660 | Critical | VSS Snap took more than $timeout seconds; canceling backup. |
| BKP1665 | Error | Backup canceled due to VSS snapshot timeout ($timeout seconds) |
| BKP1670 | Critical | cURL reports connection problems to the agent. Failed to start backup. |
| BKP1675 | Backup did not start because there was a problem communicating with the Replay agent. | |
| BKP1680 | Critical | Authentication error while communicating with SnapToVM; unable to start backup |
| BKP1685 | Error | TakeSnap returned HTTP Error State 401. The Siris was unable to correctly authenticate to the agent. |
| BKP1690 | Critical | Unknown headers received - {$result['header']} |
| BKP1695 | Error | Received an unknown HTTP response code ({$result['header']}) from Replay |
| BKP1700 | Critical | HTTP {$headers['http']} error received. Assuming that backup failed and giving up. Writing XML response to {$keyBase}{$hostname}.snapFailXML |
| BKP1705 | Error | TakeSnap returned HTTP Error State {$headers['http']}. |
| BKP1710 | Warning | XML Parser threw an error in UpdateStatus |
| BKP1715 | Warning | The backup job was unable to complete. |
| BKP1720 | Warning | Export error occurred during backup: {$error} |
| BKP1725 | Warning | Snapshot transfer stalled out. |
| BKP2013 | Warning | Unable to connect to the host. |
| BKP0211 | Warning | VSS Failure Occurred Mid-Transfer. |
| BKP2126 | Warning | NAF snapshot failure |
| BAK2040 | Warning | Unable to create disk images for backup of .$hostVol['mountpoints'] |
| BKP2040 | Warning | Error creating or repairing partition for image file: <file> Exception: <exception> |
| BKP2202 | Warning | Backup failed as job ( $thisJob ) was unable to be assigned |
| BKP2502 | Warning | Bad HTTP error code - . $header['http'] |
| BKP2615 | Warning | Unable to retrieve agent metadata |
| BKP2618 | Warning | The machine wants to perform a full backup, but there is not enough space on the device for that. |
| BAK3000 | Critical | Critical backup failure: Backup attempt _ of _ |
| BKP3031 | Critical | Backup is hung and cannot be stopped |
| BKP3201 / BAK3201 | Critical | $engine Export error occurred mid-transfer |
| BKP3300 / BAK3300 | Snap was successful, returning true from takeSnap | |
| BKP9880 | Warning | More than four drives present, please select SATA or SCSI from Advanced Options |
| BKP4000 | Warning | Backup wasn't taken in over 24 hours. |
| BKP4010 | Warning | Backup wasn't taken in over 24 hours. - Backup stuck in queue |
