Datto Partner Portal: Remote Tasks

Topic

This article explains how use the Partner Portal to assign tasks to a local BCDR device.

Environment

  • Datto SIRIS
  • Datto ALTO
  • Datto NAS

Tasks available

The following tasks are available to be assigned to the device.

  • checkin: Forces the device to checkin.

  • createVPNKey: Creates a key for a device to connect directly to its server with openvpn.

  • disableVPNMode: Disables vpn mode on the device.

  • poweroff: Powers down the device. Once it is powered off, it would need to be physically turned back on. There is no task to power on the device.

  • remoteAutoWeb: Auto login for the Remote Web.

  • remoteWeb: Makes the Datto's Web interface accessible from the internet. A link is created and sent to a specified email address.

  • restart: Restarts the device.

  • reversessh: Makes a device connect back to datto server with a reverse port forward for debugging with ssh.

Procedure

  1. Log into the Datto Partner Portal, select Devices, then select BCDR Status from the drop-down menu.

  2. Click the name of the device from the list, or find the device name via the search box in the upper right.

  3. Click Assign a new task under the Task Queue in the Device Overview card.

  4. From the drop-down menu, select the desired task, then click Assign.