ESX 5.5 Limited Support

Topic

Hypervisor Connections for vSphere ESX 5.5 on Datto SIRIS is entering a Limited Support Phase as of March 31st 2022. An End of Support update will be made to this document when limited capabilities are no longer available.

Environment

  • Datto SIRIS

Description

vSphere ESX 5.5 End of Life for this version was September 19, 2018.

What is a Limited Support Phase?

  • Existing deployments using ESX/VCSA connection for vSphere ESX 5.5 can continue to be used with limited support.
  • Datto will no longer release new features for vSphere ESX 5.5.
  • Datto will no longer fix bugs associated with vSphere ESX 5.5.
  • Datto will limit testing of vSphere ESX 5.5 for future device software releases.

The Datto Support Team will continue to provide reasonable effort, including:

  • Offering configuration changes to avoid issues
  • Applying work around steps that may be temporary
  • Suggesting current fully supported offerings as an alternative

In scenarios where no solution is possible, Support may be unable to assist further.