Replacing the storage drive on SIRIS S5X

Topic

This article covers the process of physically replacing the storage drive on the SIRIS 5X model.

NOTE  Before removing the storage drive, contact Datto Technical Support. A Datto technician will need to run back end procedures to start, monitor and complete the process. Do not remove the storage drive if there is a disaster recovery scenario in progress.

Environment

  • Datto SIRIS S5X

Description

  1. Power off and unplug the device.

  2. Remove the cover screw on the back of the device.

  3. Slide the cover forward to remove it.

    The storage drive is located near the center of the device.

  4. Remove the phillips head screw that holds the drive in place.

  5. Remove the drive from the board and replace with the new drive.

  1. Replace the phillips head screw to hold the new drive in place.

  2. Slide the case cover back in place and replace the screw.

  3. Plug in and power on the device.

The remaining steps in the process will be completed by Datto Technical Support.