Datto Endpoint Backup for PCs: Release Notes

Release 2022-12-01

Datto Endpoint Backup for PCs Device version 4.22.4 - 2022-12-01

Bug Fixes

• Resolved an issue that could cause virtualizations to blue screen if the ASUS Com Service was set to load on startup.

Improvements

• Various backend updates, performance improvements, and bug fixes.

Release 2022-10-25

Datto Endpoint Backup for PCs Agent version 3.0.15.2- 2022-10-25

Improvements

• Various backend updates, performance improvements, and bug fixes.

Release 2022-09-15

Datto Endpoint Backup for PCs Device version 4.20.9 - 2022-09-15

Improvements

• Miscellaneous backend enhancements
• Improved VolumeLevel Backup Controls.  

Bug Fixes

• Resolved an issue that could cause protected systems with Gigabyte App Center/EasyTune software installed to be unable to virtualize/screenshot successfully.

Release 2022-08-02

Datto Endpoint Backup for PCs Device version 4.19.8 - 2022-08-02

Improvements

• Miscellaneous backend enhancements

Release 2022-07-20

Datto Endpoint Backup for PCs Agent version 1.2.8.0 - 2022-07-20

Improvements

• Miscellaneous backend enhancements

Release 2022 -05-23

Datto Endpoint Backup for PCs Device version 4.17.5- 2022-05-23

Improvements

• Various backend updates, performance improvements, and bug fixes.

Release 2022- 04-12

Datto Endpoint Backup for PCs Device version 4.15.0- 2022-04-12

Improvements

• Various backend updates, performance improvements, and bug fixes.

Release 2022-01-26

Datto Endpoint Backup for PCs Agent version 1.2.6.0 - 2022-01-26

Improvements

• Miscellaneous backend security enhancements

Release 2021-10-26

Cloud Maintenance Release IRIS 4.8- 2021-10-26

Improvements

• This release upgrades the Cloud Device from Ubuntu 16.04 to 20.04.
• Datto Endpoint Backup Bare Metal Restores (BMR) can now resize for drives equal in size or smaller than the original system, same as on-premises devices. Note, this new functionality requires datto-utilities version 7.5 or newer.

Release 2021-09-27

Datto Endpoint Backup for PCs Agent version 1.2.5.0 - 2021-09-27

HotFix

• This release includes certificate updates. Agents will be automatically upgraded over the next few days. You can also run the update manually by downloading the latest Datto Endpoint Backup version for Windows from download.datto.com.

Release 2021-04-27

Cloud Maintenance Release IRIS 3.110 2021-04-27

Improvements

• If OS volume changes due to BMR, the new OS volume will be backed up
• Logging improvements
• Various improvements and bug fixes

Release 2020-12-10

Datto Endpoint Backup for PCs Agent version 1.2.3.0

HotFix

• Resolved an issue that could cause backups to fail due to SSL certificate errors.

Release 2020-10-26

Datto Endpoint Backup for PCs Agent version 1.2.2.0

Improvements

• Various bug fixes and performance enhancements.

Release 2020-08-25

Datto Endpoint Backup for PCs Agent version 1.2.1.0 / Driver Version 1.12.12.9

This release includes a driver update. You'll need to reboot your host system to start using the new driver.

Improvements

• New driver version 1.12.12.9 (This is the same version that the latest Datto Windows Agent 2.6.0.0 uses.)
• Improved I/O performance reduces server load during differential merge backups
• Various improvements and bug fixes

Release 2020-05-28

Datto Endpoint Backup for PCs Agent version 1.1.6.0

Improvements

• Improved uninstall removes all agent files, but preserves registry data so a re-install can populate information for the agent.

Bug Fixes

• Agent software no longer allows installing on 32 bit systems. Previous versions would allow installing even though 32 bit systems are not supported
• Resolved an issue that prevented rtl8139 NIC option from working on virtualizations.

Release 2020-02-27

Datto Endpoint Backup for PCs Agent version 1.1.5.0

Hotfix

• Resolved an issue that caused some version 1.1.4 agents to send Windows event logs to the cloud when they should not have.
• Fixed an issue that caused 1.1.4 agents to unnecessarily re-send agent logs to the cloud

Release 2020-02-14

Datto Endpoint Backup for PCs Agent version 1.1.4.0

Bug Fixes

• Resolved an issue that could cause boot failures on Windows 7 and Windows Server 2008 R2 virtualizations with the error message, "Windows cannot verify the digital signature for this file"
• Fixed an issue that could cause agent deletions to fail

Improvements

• Improved agent logging to improve the support experience for partners

Release 2020-01-13

Datto Endpoint Backup for PCs Agent version 1.1.2.0

Bug Fixes

• Resolved an issue that caused file restores to fail if a volume could not mount as read-write
• Improved screenshot reliability by fixing an issue that could cause hung verifications
• Resolved an issue that could cause the agent to crash if a volume selected to resume backups no longer exists

Release 2019-12-02

Datto Endpoint Backup for PCs Agent version 1.1.1.0

Bug Fixes

• Resolved an issue that could cause corruption due to the agent taking an extra snapshot if the first full backup experienced an interruption
• Fixed an issue where the agent was unable to take a backup when the boot sector required modifications to write successfully
• Resolved an issue that could prevent users from removing file restores from the restore page

Release 2019-10-22

Datto Endpoint Backup for PCs Agent version 1.1.0.0 / Driver Version 1.12.12.4

New Features

• Datto RMM Integration: It is now possible to deploy the Datto Endpoint Backup for PCs Agent via Datto RMM. See our Deploying the Datto Endpoint Backup Agent via RMM article for more information.

Improvements

• This agent release contains a new driver version designed to help prevent backup corruption. The driver update requires a reboot of the protected system to finalize the install.
• If the Datto Endpoint Backup Agent installer detects that the RSA/SHA512 algorithm is disabled on a protected system, it will prompt to enable it during interactive installation or automatically enable it during silent installation.
• When a new Datto Endpoint Backup certificate writes to the Windows cert store, the software now removes the previous certificate automatically.
• The Datto Endpoint Backup Agent will automatically adjust its logging when connectivity is lost.
• Datto has improved the SSL log messages on both the agent and server sides and adjusted the logging for Posix Errors.
• This release improves the processing of server-side MercuryFTP write acknowledgments.
• For RMM installs, the Datto Endpoint Backup Agent will no longer automatically open a browser for registration.
• The Datto Endpoint Backup Agent will now avoid unnecessary periods of sleep during unthrottled backups.

Bug Fixes

• Resolved an issue that could cause non-stop retries for Cloud Device snapshot failures
• Resolved an issue which could cause the agent installer to display tags instead of expected text for Italian and Spanish installs
• Resolved an issue with compression ratio logging server-side

Release 2019-10-07

Datto Endpoint Backup for PCs Agent 1.0.9.0

Bug Fixes:

• Resolved an issue which allowed installation of the Datto Endpoint Backup for PCs Agent on Windows 8 machines even though it is not a supported operating system

Release 2019-09-22

HOTFIX - Datto Endpoint Backup for PCs Agent 1.0.8.0

• Resolved an issue which could cause auto-upgraded 1.0.6.0 agents to be unable to complete backups

Hotfix applies only to installations of the Datto Endpoint Backup for PCs Agent which auto-upgraded to Version 1.0.6.0 on or before 2019-09-22

Release 2019-09-18

Datto Endpoint Backup for PCs Agent 1.0.6.0

• Various bug fixes and performance enhancements

Release 2019-08-14

Datto Endpoint Backup for PCs Agent 1.0.5.0

Improvements:

• Improved agent performance on slow/poor connections
• Updated text on the last screen of the agent installer

Bug Fixes:

• Resolved an issue which caused an unnecessary differential merge during a backup's final pass
• Resolved an issue where the tray tooltip shows 0.0 b/s when preparing a backup

Release 2019-07-23

Datto Endpoint Backup for PCs - Cloud Maintenance Release

Improvements:

• To enhance clarity, updated the Enter Key label on the Datto Endpoint Backup Register Agent modal to read Enter Agent ID
• Removed the Tickets column from the Datto Endpoint Backup Status page to deliver a more streamlined experience
• Published compatibility guidelines for the Datto Endpoint Backup for PCs Launch SFTP feature
• Added an Agent Short Code field to the Datto Endpoint Backup Status page
• Improved agent logging to improve the support experience for partners
• Added the ability for Technical Support to intervene in cases where manually agent virtualizations require a non-default configuration

Bug Fixes:

• Resolved an issue which could prevent recovery points from being visible on the Datto Endpoint Backup Status page
• Resolved an issue which could cause screenshot templates to remain in the cloud following removal of an agent dataset

Release 2019-06-18

Datto Endpoint Backup for PCs Agent 1.0.0.0 - Initial Release

Improvements:

• Cloud-Based Bare Metal Restore: Device operators can restore a cloud-hosted backup to target hardware located anywhere in the world by using the new Datto Endpoint Backup for PCs Bare Metal Restore process. Learn more in our Bare Metal Restore - Getting Started article.
• Enhanced Rapid Rollback: This improvement removes Rapid Rollback's requirement of original hardware being available to perform a restore successfully. Now, device operators can roll back to replacement hardware as long as its configuration matches that of the original.
• Datto Endpoint Backup for PCs Launch. Our public beta ended on September 30, 2019.

Release 2019-05-24

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.5.0

Improvements:

• Portal-Based Bandwidth Management: On a per-agent basis, device operators can now configure maximum off-site sync bandwidth restrictions, and elect to pause backups when the protected system's internet connection is metered, from the Datto Endpoint Backup for PCs (formerly Direct to Cloud) portal.
• The Datto Endpoint Backup for PCs (formerly Direct to Cloud) Status page now loads faster.

Release 2019-05-08

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.4.1.0

Improvements:

• Enhanced Cloud Virtualization User Experience: Cloud restores now leverage the same user experience as the BCDR Recovery Launchpad to deliver a seamless and familiar disaster recovery environment across product lines.
• Improved Agent Backup Progress Reporting and Management: Through the Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent tray icon, device operators can suspend, resume, and view enhanced reporting about the backup activity.
• Deletable Backup Agents: Partners can now remove agent datasets from the Datto Cloud without needing to contact Datto Technical Support for assistance.
• Screenshot Verification: To deliver you the peace-of-mind that your backups are in a healthy and restorable state, Datto Endpoint Backup for PCs (formerly Direct to Cloud) will perform screenshot verification of the first backup of the day for each of your protected systems. This feature automatically builds and boots virtual machines from preexisting snapshots and performs context-sensitive tests against the virtual machine's output to evaluate a pass or fail state. It reports the outcome via success and failure emails; you can also review the results of the latest screenshot test via the Datto Endpoint Backup for PCs (formerly Direct to Cloud) portal.
• Email Alerting: This release introduces the ability for partners to subscribe to email notifications about agent registration and management activities, screenshot verification outcomes, and check-in failures for endpoints protected by the Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent.

Release 2019-03-18

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.3.5

• Agent version 0.3.5 is a significant overhaul of the original DTC beta agent. It includes the latest Windows snapshot drivers, and it lays the foundation for the next major upgrade.
• Your existing Datto Endpoint Backup for PCs (formerly Direct to Cloud) installation will not auto-update to the latest version. To learn how to update your agent software, follow the steps in our Direct To Cloud: Installing Agent Version 0.3.5 article.
• You must update your Datto Endpoint Backup for PCs (formerly Direct to Cloud) Beta to the latest version before March 25, 2019. Any Datto Endpoint Backup for PCs (formerly Direct to Cloud) Betas not updated by March 25th will stop taking backups and will no longer work as expected.

Improvements:

• Expanded Compatibility: The Datto Endpoint Backup for PCs (formerly Direct to Cloud) agent can now back up and restore Windows 7-based endpoints.
• Improved File Restore: When restoring the files of a protected endpoint, the user interface will now mirror the Recovery Launchpad experience.
• Bandwidth Throttling: Device operators can now set offsite synchronization bandwidth limitations through the agent tray icon.

Release 2018-11-27

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.2.3

Improvements:

• The snapshot process now includes the Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent's executable

Bug Fixes:

• Resolved an issue which could cause the Datto Endpoint Backup for PCs (formerly Direct to Cloud) agent to display an empty dialog box under certain conditions

Release 2018-10-29

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.2.1

Improvements:

• Updated agent installer to be WIX/MSI-based
• Updated drivers to be more resilient to OS changes (set at version 1.12.8)
• Added support for metered network policy
• Reduced verbosity in agent logs
• Added support for agent log replication to cloud servers
• Improved the user experience for scenarios in which registration information is not available
• Updated multi-pass policy to achieve faster backup completion time
• Added tray notification to alert users when the protected system's OS volume is not a candidate for backup

Bug Fixes:

• Fixed an issue which could cause backup corruption due to invalid parsing of the unused volume bitmap
• Fixed an issue which caused excessive memory allocation when excluding unused space on a volume

Release 2018-10-17

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.22

Improvements:

• Increased idle bandwidth throttle limit from 250 KB/s to 1 MB/s
• Changedthe interval at which log files upload, from 12 hours to 1 hour
• Added ability to extract and log the kernel OS version

Bug Fixes:

• Resolved an issue where backups would repeatedly fail when trying to process a file name that could not convert to UTF-16
• Fixed an issue which could cause backup corruption when handling previous Windows installation directories symlinked to the live Windows directory

Release 2018-09-11

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.21

Improvements:

• Improved retry logic for MercuryFTP transport operation failures, such as replay operations which failed
• Re-enabled and expanded index of excluded previous Windows installation folders

Bug Fixes:

• Resolved an issue where attempting to disconnect an open MercuryFTP transport would hang the backup indefinitely
• Resolved an issue in which a MercuryFTP transport disconnect would cause various threads to retry and fail to connect
• Resolved a backup corruption issue which could occur due to a Windows Update that used hard-links between excluded folders and the Windows folders, or due to a large number of deleted temporary files in one of the excluded folders triggering the exclusion of the MFT

Release 2018-09-04

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.20

Improvements:

• Added support to transfer dump files generated by either the agent service or the tray application
• Updated dependencies to work with the latest version of VS2017 linker

Bug Fixes:

• Resolved an issue which caused the timestamp of newly-registered backups to reflect local time instead of UTC
• Addressed an issue which could cause a loss of backup statistics during engine switching from driverless to a driver-backed mode
• Fixed an issue which could cause the offsite log to report activity from an active backup with the ID of a pending backup

Release 2018-08-16

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.19

Improvements:

• Various logging improvements and networking optimizations

Release 2018-07-23

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.18

This release fixes two memory issues and an inconsistent memory allocation problem. To prevent your agent software from consuming all of its protected machine's memory, Datto recommends updating to the current release as soon as possible.

Improvements:

• Enabled limited remote configuration to aid in problem diagnosis
• Added additional checks to the backup process
• To prevent backup corruption, read failures now cause the backup to restart instead of continuing

Bug Fixes:

• Resolved two memory leak issues and an inconsistent memory allocation problem
• Fixed an issue which could cause a crash in the Tray application
• Addressed an issue which could cause the agent to be unregistered after specific Windows updates
• Resolved an issue which could cause the agent software to crash in certain network disconnection cases

Release 2018-07-10

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.17

This release includes a new driver version, which will require a reboot of the protected machine to complete.

Bug Fixes:

• Resolved an edge case which could cause backups to not complete as expected under specific circumstances
• Fixed an issue which could cause the protected machine to encounter blue screen failures during agent installation
• Resolved an issue that caused the Windows USB connection sound to play with every backup

Release 2018-06-19

Datto Endpoint Backup for PCs (formerly Direct to Cloud) Agent 0.1.16

• Initial release