Datto Endpoint Backup with Disaster Recovery Image Export

This article describes how to perform an image export for Datto Endpoint Backup for with Disaster Recovery in the Partner Portal.

Environment

  • Datto Endpoint Backup with Disaster Recovery

Description

  1. From the Partner Portal access the BCDR Status page from the Status Tab at the top of the page. Click on the side menu and choose the Recovery Launchpad option.

  1. Select Start Restore under Image Export.

  3. Choose the agent and then click on the date to choose which recovery point you want for the restore. You will then need to choose the file type, then select Export Image to start the restore.

    • VMDK: VMDK: Compacted complete VMDK image (supports resizing and other advanced VMFS features).
      Disk Space Required: VMDK image exports require approximately 200 MB of free disk space on the destination hypervisor.

      Files produced: A single drive system results in 1 file: C.vmdk. A second file, configuration.vmx, will also be present if you are restoring an agentless VMware-based system. The boot volume will always be the first volume of the image export; when restoring a virtual machine, you must attach this as the first drive in the VM configuration.

    • VHD: Converted raw to VHD.

      Files produced: A single drive system results in 2 files; boot.vhd and C.vhd.

    • VHDx: Compacted complete VHDx image

      Files produced: A single drive system results in 1 file; C.vhdx.

    • RAW: Uncompressed RAW disk image

      Files produced: A single drive system results in 1 file; C.raw

  4. You will then be brought back to the Recovery Launchpad page. Select the cloud under Download to see the SFTP information to download the restored image.

Deleting the Restore

When you are done with the restore select the trash can icon on the right side of the restore on the Recovery Launchpad page to remove your File Restore/Image Export


Additional Resources