Performing a File Restore for Datto Endpoint Backup with Disaster Recovery

Topic

This article describes how to mount a file restore for Datto Enpoint Backup for Servers (formerly Endpoint Backup for Servers) in the Partner Portal.

Environment

  • Datto Endpoint Backup with Disaster Recovery

Description

  1. From the Partner Portal access the BCDR Status page from the Status Tab at the top of the page. Click on the side menu and choose the Recovery Launchpad option


  1. Select Start Restore under File Restore


  1. Choose the agent and then click on the date to choose which recovery point you want for the restore and then Select Create File Restore


  1. You will then be brought back to the Recovery Launchpad page. Select the cloud under the Browse option


  1. This will show you the Browse File Restore options. SFTP Export will allow you to access the File Restore over your preferred SFTP Client.


  1. Choosing the Launch File Browser will allow you to access the File Restore directly in your browser to download the files and folders you need to restore

Additional Resources