Installing the Datto Endpoint Backup with Disaster Recovery Windows Agent

Topic

This article describes the standard installation process and the available command line options for the Datto Endpoint Backup with Disaster Recovery (formerly Endpoint Backup for Servers) installer.

Environment

  • Datto Endpoint Backup with Disaster Recovery
  • Microsoft Windows

Description

The Datto Endpoint Backup with Disaster Recovery installer can be found Here.

  1. Download and install the DattoCloudContinuityInstaller.exe and launch it.
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  1. Review the Datto Endpoint Backup Terms document.

  2. If you agree to the terms, check the I agree to the license terms and conditions box and then click Install to continue.

  3. The Cloud Continuity installer will run. If you are prompted to install the Datto Storage volume shadow copies, click Install. The Datto Storage service allows the Datto Endpoint Backup Agent to perform snapshots of your protected system.
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  1. You may see a prompt to enable the RSA/SHA512 algorithm on the protected system. The Datto Endpoint Backup Agent requires this algorithm to deliver secure communications. Click OK to enable the protocol. To learn more about RSA/SHA512 protocols, see Microsoft Support article 2973337 (external link).
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  1. Once the installation completes, you will see the below confirmation screen. The pairing to a cloud SIRIS can be done by following the steps in Pairing.
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NOTE  The Agent ID is available from the agent tray icon after the installation completes.

Install Mode:

/install | /repair | /uninstall

Installs, repairs, uninstalls. Install is the default.

Interactivity Level:

/passive | /quiet

Displays minimal UI with no prompts, or displays no UI and no prompts. By default UI and all prompts are displayed.

Auto-Restart option:

/norestart

Suppress any attempts to restart. By default UI will prompt before restart.

Logging option:

/log (log.txt)

Logs to a specific file. By default a log file is created in %TEMP%.

Once the installation completes, the pairing to a cloud SIRIS can be done by following the steps in Pairing.

Use the Windows Programs and Features panel to run the Datto Endpoint Backup Agent's built-in uninstaller. Uninstalling via this method allows you to reinstall the agent and resume backups for it in the future if you choose to do so.

If you wish to remove the Datto Endpoint Backup Agent from your protected system altogether, without the possibility of resuming the existing backup chain at a later date, run the built-in uninstaller, and then manually remove the following directory from the protected machine:

%windir%\System32\config\systemprofile\AppData\Local\Datto\Datto Cloud Continuity

NOTE  This method of uninstalling is irreversible. If you choose to back up the same protected device with the Datto Endpoint Backup solution in the future, you will be unable to continue the existing backup chain, and a new backup chain will generate.

Uninstalling the Datto Endpoint Backup agent does not delete its cloud backups. To remove the backup chain, follow the procedure described in Removing Agents in Datto Endpoint Backup with Disaster Recovery.

Additional Resources