BMR Troubleshooting

Module: Endpoint Backup v2

NOTE  The BMR process is described in Bare Metal Recovery (BMR).

Troubleshooting network issues

Use the following network issue troubleshooting steps:

• Verify physical connections
• Check DHCP availability
• Try manual IP configuration
• Install network adapter drivers
• Test alternate network adapters

Troubleshooting storage issues

Use the following storage issue troubleshooting steps:

• Install storage controller drivers
• Verify RAID configuration
• Check disk connections
• Ensure sufficient disk space

Troubleshooting boot issues

Use the following boot issue troubleshooting steps:

• Verify boot mode matches the original system
• Check secure boot settings
• Verify boot partition configuration

NOTE   For additional assistance, contact Datto Technical Support.