Getting Started
Requirements
| OS | Windows 11 Desktop (all 64-bit versions) Windows 10 Desktop (all 64-bit versions) Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows Server 2022 Windows Server 2025 Latest updates and service packs should be installed. |
| Hardware | Only 64-bit hardware. BMR to ARM-based hardware is not supported. |
| Memory requirements | At least 1 GB of RAM must remain free during normal operations of the production machine for install and backups to run. |
| Disk space requirements | Each protected volume must have 10% of the volume's total size available. |
| Network | Allow outbound traffic on port 443 on the following host: *.datto.io NOTE Check that throttling settings are applied correctly in your backup policies. |
| Anti-virus exceptions | Create an exception for the “Datto Backup Agent” service and the following directories:
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Other Requirements | Datto recommends a minimum of 2 CPU cores for the backup agent, depending on workloads. If the agent is experiencing high CPU usage during backups with fewer than 2 CPUs, the production machine may require additional resources. System PATH variable must have powershell included. |
Best practices
Backup Scheduling: Set up custom schedules based on asset type—servers may need continuous backups, while desktops can be backed up during off-peak hours.
Retention Management: Regularly review retention settings to ensure compliance with business policies while controlling storage costs.
Regular Testing: Periodically test restore procedures to ensure data can be recovered efficiently.
Datto Endpoint Backup version 2 upgrade
Installation Process
The Version 2 installation uninstalls Version 1.
Version 2 begins tracking changes immediately after installation.
NOTE No reboots are required during or after installation.
Portal Separation
Versions 1 and 2 use separate portals. Existing Version 1 backups remain in Datto Partner Portal.
New backups are exclusively created and managed in UniView via Backup.net.
NOTE Moving from Datto Endpoint Backup to Datto Endpoint Backup Version 2 will not cause any double billing.
