Agent limits on BCDR devices
Topic
This article outlines agent limits on Datto BCDR devices.
Environment
- Datto SIRIS
- Datto ALTO
Description
The following chart displays Datto device models that have limits on the number of agents that you can add, and what those limits are.
| Model | Agent Limit |
|---|---|
| SIRIS 3 X1 | 1 |
| SIRIS 3 X2 | 2 |
| SIRIS 3 X4 | 4 |
| ALTO (All) | 4 |
Considerations
-
Archived and paused agents count toward the total number of agents on your Datto device. For more information on archived agents, please refer to: Archived agents.
-
While the S3X1 may be physically capable of hosting an archived agent in addition to a live agent, it could be a violation of your service agreement and should not be done without first contacting your Datto Sales executive.
-
Other devices do not have agent limits. Certain per agent billing terms may still apply, contact your Datto Sales Executive for more information on per agent billing considerations.
