Agent limits on BCDR devices
Topic
This article outlines agent limits on Datto BCDR devices.
Environment
- Datto SIRIS
- Datto ALTO
Description
The following chart displays Datto device models that have limits on the number of agents that you can add, and what those limits are.
| Model | Agent Limit |
|---|---|
| SIRIS 3 X1 | 1 |
| SIRIS 3 X2 | 2 |
| SIRIS 3 X4 | 4 |
| ALTO (All) | 4 |
Considerations
Archived and paused agents count toward the total number of agents on your Datto device. For more information on archived agents, please refer to: Archived agents.
While the S3X1 may be physically capable of hosting an archived agent in addition to a live agent, it could be a violation of your service agreement and should not be done without first contacting your Datto Sales executive.
Other devices do not have agent limits. Certain per agent billing terms may still apply, contact your Datto Sales Executive for more information on per agent billing considerations.
