S6-(48 through 120) drive replacement

This article explains how to physically replace the array drive and the OS drive on the S6-(48 through 120) model of devices.

NOTE  Before removing any drives contact Datto technical support. There may be back end procedures needed before the drives are physically removed and replaced.

Environment

  • S6-48
  • S6-60
  • S6-80
  • S6-100
  • S6-120

Description

You are able to replace the array drive, SLOG drive, and the OS drive on the S6-(48 through 120). Select the drive type below to expand the steps for replacing that drive. For layout identification, refer to the SIRIS 6-(48 through 120) specifications.

The array drives on the Datto SIRIS 6 server models are hot swappable. It is recommended to pause backups while pause backups while performing a swap to limit the amount of I/O activity. Support will need to assist in the replacement of the array drive, please contact support once you are ready to begin the replacement.

  1. Remove the faceplate of the device, using the release on the left hand side of the front of the device.

  2. The array drive bays will be labeled with the drive size. Press the release on the left of the drive bay to access the latch and pull the tray from the device.

    NOTE  Technical support can assist in identifying the problematic drive.

  3. Insert the new drive and tray into the empty slot.

Power down the device prior to removing the OS drive. Support will need to assist in the replacement of the OS drive, please contact support once you are ready to begin the replacement. Full replacement procedure can be found here: OS Drive Swap .

  1. Power off and unplug the device.

  2. Remove the faceplate of the device, using the release on the left hand side of the front of the device.

  3. The OS drive bay will be the top leftmost drive bay and will be labeled with the drive size. Press the release on the left of the drive bay to access the latch and pull the tray from the device.

  4. Insert the new drive and tray into the empty slot.

  5. Plug in and power on the device.

  1. Unscrew the latch on the case top. Pull the latch to release the top and remove it.

  2. Unscrew the thumb screws in the back, as the S6-120 contains several risers stacked on top of each other.

  3. Remove Riser 1, which will house the OS drive.

  4. The PCIe adapter can be accessed from the underside, once the riser is detached.

Two different adapters may be used, a single adapter that houses the OS drive or a dual port that houses both the OS and Slog drive. Follow the steps based on the adapter present.

  1. Press the release and pull the PCIe adapter to remove it from the riser's PCIe slot.

  2. Turn the PCIe adapter over to access the 4 screws to remove the cover.

  3. Loosen the screw on the inside, to free the OS drive.

  4. Flip over the adapter and remove the heat sink/cover.

  5. With the screw loosened, you can move the pin holding down the drive enough to free the m.2 drive.

  6. Insert the new drive into the adapter.

  7. Tighten the screw on the backside to secure the drive.

  8. Insert the adapter back into the case/heatsink and tighten the 4 screws.

  9. Insert the PCIe adapter into the riser.

  10. Replace the riser into the chassis.

  11. Make sure that each of the risers removed snap back in place, otherwise a warning message will appear upon startup.

  12. Tighten the thumb screws on the back to lock them in place.

  13. Replace the top of the chassis.

  1. Press the release and pull the PCIe adapter to remove it from the riser's PCIe slot.

  2. Loosen the screw holding in the OS drive.

  3. With the screw loosened, you can move the pin holding down the drive enough to free the m.2 drive.

  4. Place the new OS drive into the same slot.

  5. Re-insert the adapter into the riser.

  6. Replace the riser into the chassis.

  7. Make sure that each of the risers removed snap back in place, otherwise a warning message will appear upon start.

  8. Tighten the thumb screws on the back to lock them in place.

  9. Replace the top of the chassis.

Power down the device prior to removing the SLOG drive. Support will need to assist in the replacement of the SLOG drive, please contact support once you are ready to begin the replacement.

  1. Power off and unplug the device.

  2. Remove the faceplate of the device, using the release on the left hand side of the front of the device.

  3. The SLOG drive bay will be the leftmost drive bay in the middle row and will be labeled with the drive size. Press the release on the left of the drive bay to access the latch and pull the tray from the device.

  4. Insert the new drive and tray into the empty slot.

  5. Plug in and power on the device.

  1. Unscrew the latch on the case top. Pull the latch to release the top and remove it.

  2. Unscrew the thumb screws in the back, as the S6-120 contains several risers stacked on top of each other.

Two different adapters may be used, a single adapter that houses the SLOG drive or a dual port that houses both the OS and Slog drive. Follow the steps based on the adapter present.

  1. Remove Risers 1 and 3 one at a time by squeezing the indicated tabs and pulling up.

  2. With Risers 1 and 3 removed, slide the blue tab on Riser 2 to the unlock position and pull up to remove Riser 2, which houses the SLOG drive.

  3. The PCIe adapter can be accessed from the underside, once the riser is detached.

  4. Press the release and pull the PCIe adapter to remove it from the riser's PCIe slot.

  5. Turn the PCIe adapter over to access the 4 screws to remove the cover.

  6. Loosen the screw on the inside, to free the OS drive.

  7. Flip over the adapter and remove the heat sink/cover.

  8. With the screw loosened, you can move the pin holding down the drive enough to free the m.2 drive.

  9. Insert the new drive into the adapter.

  10. Tighten the screw on the backside to secure the drive.

  11. Insert the adapter back into the case/heatsink and tighten the 4 screws.

  12. Insert the PCIe adapter into the riser.

  13. Replace the risers into the chassis.

  14. Make sure that each of the risers removed snap back in place, otherwise a warning message will appear upon startup.

  15. Tighten the thumb screws on the back to lock them in place.

  16. Replace the top of the chassis.

  1. Remove riser 1, which will house the PCIe adapter.

  2. Press the release and pull the PCIe adapter to remove it from the riser's PCIe slot.

  3. Loosen the screw holding in the SLOG drive.

  4. With the screw loosened, you can move the pin holding down the drive enough to free the m.2 drive.

  5. Place the new SLOG drive into the same slot.

  6. Re-insert the adapter into the riser.

  7. Replace the riser into the chassis.

  8. Make sure that each of the risers removed snap back in place, otherwise a warning message will appear upon start.

  9. Tighten the thumb screws on the back to lock them in place.

  10. Replace the top of the chassis.