S6-DX drive replacement

This article explains how to physically replace the array drive on the S6-DX model of devices.

NOTE  Before removing any drives contact Datto technical support. There may be back end procedures needed before the drives are physically removed and replaced.

Environment

  • S6-DX2
  • S6-DX4
  • S6-DX8
  • S6-DX12

Description

You are able to replace the array drive on the SIRIS 6-DX devices. For layout identification, refer to the SIRIS 6 Desktop SSD (2 through 12) specifications.

The array drives on the Datto SIRIS 6 desktop models are hot swappable. It is recommended to pause backups while pause backups while performing a swap to limit the amount of I/O activity. Support will need to assist in the replacement of the array drive, please contact support once you are ready to begin the replacement.

  1. Remove the magnetic faceplate of the device.

  2. Press the release on the top of the drive bay to access the latch and pull the tray from the device.

    NOTE  Technical support can assist in identifying the problematic drive.

  3. Insert the new drive and tray into the empty slot.