Removing Agents in Datto Endpoint Backup with Disaster Recovery

Topic

This article describes how to remove an agent being backed up with Datto Endpoint Backup with Disaster Recovery (formerly Endpoint Backup for Servers).

Environment

  • Datto Endpoint Backup with Disaster Recovery

Description

  1. In Partner Portal, select Status > BCDR Status. Find the device hosting the agent in question and select its name.

  2. This will bring you to the Device Overview. Click the Settings button.

  3. Select Protected System Settings

  4. Scroll to the bottom and find the Delete Protected System card.

  5. Click the dropdown menu and select the system you wish to delete. Then click Delete Protected System

  6. You will be prompted to confirm by typing a phrase into the confirmation box. Then click Delete Protected System

  7. The backups for that system will start to be removed. It may take some time to complete, and will reflect its current state in the BCDR Status page.

To remove the agent software from the protected machine, follow the steps outlined in the Uninstall section of:

Additional Resources