Installing and Registering the Datto Endpoint Backup Agent

Topic

This article describes the process of manually installing and registering the Datto Endpoint Backup Agent on a protected system.

For Datto RMM deployment instructions, see Deploying the Datto Endpoint Backup Agent via Datto RMM.

NOTE  During the registration of Datto Endpoint Backup Agents, the agent is tied to a Organization account in the Datto Partner Portal. Removing the organization account will result in the deletion of any Datto Endpoint Backup Agent datasets linked to that organization."

Environment

  • Datto Endpoint Backup

Description

This article assumes that you have already completed any necessary pre-deployment steps on the protected system. If you have not done so already, review the information in our Getting Started with Datto Endpoint Backup article before proceeding further.

Installation

Registration

  1. A web browser window will open and navigate you to the Datto Partner Portal. Log in using your Partner Portal username and password, then navigate to Status > Endpoint Backup Status > click the Register Agent option in the top right of the page.

    If the web browser does not open automatically or if the protected machine was rebooted prior to the registration process, the page can be accessed here: Endpoint Backup Status.

  1. After logging in to the portal, you will see the Register Datto Endpoint Backup Agent window. Perform the following steps to register the protected system and link it to a specific organization:

    • Select or Create Organization: Associate the new agent with an existing organization from your Partner Portal account or create a new organization.

    • Enter Agent ID: This value is the unique key identifier for the cloud backups of the protected host. You will be asked to provide it if you contact Support, or if you need to register a machine to your partner account manually. The Agent ID is available from the agent tray icon after the installation completes.

    • Select Datacenter: Select the offsite storage facility where you would like your cloud backups to be stored. Currently, only the United States, Canada, Australia, Germany, or the United Kingdom are selectable regions. If you have compliance questions about these data centers, contact your Datto Sales Executive.

    • Select Subscription Type: Select the type of subscription license you'd like the agent to use.

  1. When you are finished making configuration changes, click Register.

  2. Reboot the protected system to start taking backups.

Additional Resources