Performing Cloud and Hybrid virtualizations


This article explains how to restore downed production machines as virtual machines in the Datto Cloud by using the new Recovery Launchpad.


  • Datto SIRIS
  • Datto ALTO
  • Datto Partner Portal
  • Recovery Launchpad


The Recovery Launchpad lets you create virtual machines from your backups that reside on Datto's cloud servers for business continuity in disaster scenarios.

  • You can connect your cloud virtualization to an existing network or create a new one. To set up a network for use with your cloud virtualization, see Networking Cloud Virtualizations.
  • Cloud virtualizations are intended for temporary use during a recovery event or related testing exercise and should be removed when no longer needed. Virtualizations that are not supporting a business continuity/recovery event or that have been running for more than 30 days may be powered off and subsequently deleted..
  • You can connect your cloud virtualization to your local SIRIS device to create a “hybrid virtualization” that uses your local network to access a virtualization running in the Datto cloud.


Performing a cloud virtualization

  1. Click START VIRTUALIZATION under the Virtualization restore option.


  1. On the Virtualization card, check the box next to the name of the machine you wish to restore.


NOTE  You will only see systems listed that are capable of cloud virtualization. If a system is not listed, you will need to choose a different restore method.

  1. Click the date under the Choose Recovery Point column to select a recovery point. The latest recovery point will display by default.



  1. After you select the agent and recovery point, the Virtualization card will expand to include CPU, RAM, and Network options. Enter the following information:

    • CPU: Enter the number of CPU cores to allocate to the restore.

    • RAM: Enter the amount of system RAM to assign to the restore.

NOTE   The Recovery Launchpad will allow a maximum of 8 CPU cores and 16GB RAM per virtual machine to be entered via the Partner Portal. If you encounter performance issues and/or need to request additional CPU or RAM resources for a particular cloud virtualization, contact Datto Technical Support for assistance.

  1. Click the drop-down menu under the Network field, then select from the following networking options:

    • Simple Network
    • Disconnected
    • Create a New Network
    • Select an existing network

    See Networking Cloud Virtualizations for details on creating a network or the options available.

  2. Select the Test Virtualization checkbox if this virtualization is for testing/non-production use.

  1. When you have finished making all your selections, click the Create VM button at the bottom of the screen.

    NOTE  Once the VM has been created you can still change any of your settings selections using the Configure Settings option as outlined below.

    The Recovery Launchpad will create and boot a virtual machine from the selected recovery point. When the boot process completes, you can log into the VM and work from it as you would on your production machine. When virtualizing encrypted agents, you will first be prompted for the encryption password.

    Click the kebab menu on the right of the VM listing for control options. The options you have are different depending on whether your VM is powered on or off.

Control Options

Options when the VM is powered off

Configure Settings

  • Opens a modal where you can make configuration changes to your virtual machine.

Delete Virtual Machine

  • Deletes your virtual machine.

NOTE  Deleting a virtualization with a Hybrid network will only delete the VPN connection when the last associated virtualization is deleted.

Convert to File Restore

  • This action will convert your virtualization to a file restore. The virtualization will be removed.

Convert to Image Export

  • This action will convert your virtualization to an Image Export. The virtualization will be removed.

Options when the VM is powered on

Shutdown (Recommended)

  • Initiates a soft shutdown of the virtual machine

Force Power Off

  • Initiates a hard shutdown of the virtual machine


  • Forces a reboot of the virtual machine


NOTE   You can mirror the Ctrl+Alt+Del command to the virtualization by clicking VM Controls at the top right of the screen, and then clicking Send Ctrl+Alt+Del in the drop-down menu.

Datto is not responsible for configuring a virtual machine's network adapter settings once the virtual machine is connected to a network during a Disaster Recovery scenario or test. Further assistance with network configurations is available from Microsoft and Ubuntu(external links).

Virtual machine snapshots

Virtual machine snapshots provide automatic protection of organization data while running in the Datto Cloud. This new feature helps ensure that partners and their organizations are not at risk while running virtual machines in disaster recovery scenarios.

Virtual machine snapshots are designed to automatically snapshot cloud VMs each hour, so that VM's can be rolled back to an earlier state should the need arise. We retain the most recent snapshots up to 120 in total.


  • Snapshots stop running if the VM is powered down, and snapshots will only be taken if data has been written to the dataset. When the virtual machine is deleted, the snapshots are also deleted.
  • Snapshots are not visible to, and cannot be initiated by partners or end-users. Rollbacks can only be initiated by Datto Technical Support.
  • Virtual machine snapshots are run and removed automatically by the system at predetermined intervals that are not adjustable by partners or Datto Technical Support. They are temporary, and are not designed to be long-term backups.

Cloning a cloud virtualization from history

The quickest way to create a cloud virtualization is to clone it using a previous restore as a template. For more information on creating VMs, Networks, or DR plans from previous tests refer to: 1-Click Disaster Recovery in the Datto Cloud

Additional Resources