Replacing the BOSS card or OS drive on SIRIS 5 - (2 to 4)

Topic

This article explains how to replace the BOSS card or OS drive on a SIRIS 5-2,3 or 4TB model device.

NOTE  Before removing your M2 SSD card, contact Datto Technical Support. A Datto technician will need to run back end procedures to start, monitor and complete the process. Never remove either card if there is a disaster recovery scenario in progress.

Environment

  • Datto SIRIS 5 - (2 to 4)

Description

The Dell Boot Optimized Storage Solution (BOSS) card is a PCIe expansion card that contains two M.2 SSD drives, in a RAID 1 configuration that functions as the operating system (OS) boot drive. Use this procedure to remove and replace the entire BOSS card, or replace just a single M.2 SSD drive on the Datto device.

If replacing just the M.2 drive, Datto Technical Support will need to identify which M.2 drive (Slot 1 or Slot 0) will need to be replaced before proceeding with powering down the device and removing the BOSS card.

NOTE  The BOSS card is only used on the PowerEdge version of this device.

The procedure will vary depending on the chassis used for the device, select the model to proceed.

Additional Resources