Welcome to Kaseya 365

If you are a Kaseya 365 customer, you will use your Endpoint Backup module to protect configured production systems.

Kaseya 365 provides seamless access to core functions in Endpoint Management, Security, and Backup. These solutions are joined under one subscription, effortlessly integrated, and live with the unified interface experience of IT Complete.

If you are not a Kaseya 365 customer yet, learn more about it.
If you just purchased Kaseya 365, learn how to get started with each component.

Getting started with Endpoint Backup

To view or manage Endpoint Backup licenses and agents, log in to Datto Partner Portal. For instructions on logging into the portal for the first time, please review: Endpoint Backup first time deployment guide.

In the Datto Partner Portal, navigate to Status > Endpont Backup Status to access the Endpoint Backup Status page, where you can manage all Endpoint Backup backups, including the following:

• View and manage Endpoint Backup Agents
• View licenses
• View used cloud storage
• Monitor backup status
• Perform a restore

Refer to Endpoint Backup: Status Page for more information.

NOTE  Going over the allotted cloud storage may incur additional charges. We recommend checking the Status Page periodically to monitor the used cloud storage.

For a full list of supported operating systems, deployment information, and FAQs, refer to Getting Started with Datto Endpoint Backup.

Learning and onboarding resources

Self-guided onboarding

If you are new to Endpoint Backup and are an administrator, take the self-paced onboarding to quickly get up to speed.

Self-guided onboarding is available for your Kaseya 365 modules when the first administrator logs in. The onboarding will walk you through each part of the application that needs to be configured for your company to start using the product right away.

A welcome shoutout will appear the first time you log in to Datto Partner Portal. If another message appears, you will need to refresh the page to see your welcome shoutout.

You can also access your onboarding any time from the Tasks tab of your onboarding menu. The Tasks tab is available through the help icon.

After you finish (100% complete) all your onboarding tours, the Tasks tab disappears after 90 days. To replay the self-guided tours, go to the Show me tab of your onboarding menu.

Kaseya University

Take our free Kaseya Certified Technician in Kaseya 365 course through Kaseya University (KU).

After logging in to KU, you will see a banner across the top for the Kaseya Certified Technician in Kaseya 365 course. Click this banner to open the curriculum page for this course.

Once on the page, click Enroll to take the course.

If the course is not visible to you in the catalog, either reach out to your KaseyaOne Master user, reach out to your account manager, or email university@kaseya.com.

Optimizing your workflow

Kaseya 365 includes 20 essential automations powered by your Kaseya 365 component integrations. For a full list of the automations available through Kaseya 365, refer to the Automations section in the Kaseya 365 overview.

Datto RMM & Endpoint Backup